Get In Touch
Get In Touch

Pillars of LSL Customer Experience

We combine personalization, experience, and a robust supply chain to help you to focus on patient care and enhance the efficiency of your operations.

Strong Supply Chain

You can rely on the seamless delivery of high-quality medical products thanks to our robust supply chain. We carefully select and audit our component subcontractors to ensure reliability and excellence. Regular on-site inspections help us maintain this integrity, ensuring that every product meets our high standards. Many of our subcontractor relationships have lasted decades because of this mutual trust.

Customer Care

You can turn to LSL at every stage in our partnership for customer support. That's because we focus on high-touch customer service, aiming to address each customer's specific supply chain needs. Ask us about our flexible manufacturing lines and personalized kits for even more control over the supplies you need.

Personalized Orders

Get exactly what you need, when you need it, with our tailor-made solutions that fit for your specific requirements and preferences. We are an industry leader in personalized kits and custom supplies and are here to support your workflows.

Diverse Suppliers

We're proud to be a diverse supplier, with strong local, national, and global partnerships with top manufacturers. These exclusive, long-term relationships enable us to source the exact high-quality components you need for your patient care. Ask us about our long-term manufacturing partnerships and how they help us uphold exceptional standards.

Highest Quality Standards

Healthcare organizations like yours have trusted LSL for almost 40 years because we uphold the highest quality standards for every product we supply. From the moment supplies arrive in our facility to the final inspection before they reach our customers, our comprehensive quality control procedures guarantee reliability and performance.

GPO Contracted Supplier

Need a 
Customized Quote?

Reach out to us today to discuss your requirements and discover how we can assist you in achieving your goals. We're here to provide you with support to meet your specific needs. We look forward to partnering with you.

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- John, NC
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- John, NC
FAQ

Common 
Questions

Find answers to your most frequently asked questions here. If you need further assistance, please reach out—our team is ready to provide personalized support and ensure you get the solutions that best fit your needs.

At LSL, we offer a resilient supply chain and diverse supplier network. If your component is backordered or unavailable, we are able to work with you to source a similar option from one of our suppliers. This ensures that your healthcare supplies are not disrupted by temporary shortages or manufacturing issues.

Our goal is to provide personalized service to every client. This often includes fully customized kits for a variety of different healthcare departments. If you need to substitute an item in your kit, contact our Customer Service team and we will work with you to make the change.

Yes! LSL proudly provides fully customized kits to many of our clients. Getting started with this process is easy: visit our Custom Kits page and answer a few simple questions to start a conversation with our Customer Service team.

We are only able to supply and distribute in the US and Canada at this time.

If you need help tracking the status of your order, contact us directly via the Contact Us section of our website or by calling 1-888-225-5575.

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